Kind Words from our Clients
- Emma Hansford
I have avoided the dentist for many years - about 25 in fact! I was recommended The Windmill Dental Practice via a friend who said they would really look after me. As you can imagine, I was incredibly apprehensive after so long but they were incredible. The reception team were reassuring and patient. Dom was calm, kind and explained every part of the process. I could not recommend the practice enough - high praise from a dentist hater!!3/28/2021Carol Batstone
I rang Windmill Dental Practice, as i was reccomended by a friend. i explained to the receptionist I am needle phobic. She talked the procedure through with me and what to expect when i arrived, her understanding of my phobia was met with complete understanding.2/16/2021
Dominic was the dentist that had the misfortune of me ! He already knew how i was feeling because the receptionist had updated him before i got there.
Everyone was patient and kind, I never once felt as though i was a nuisance.
My confidence in the team has 100% helped me with my phobia.
I have attended 3 times since my first appointment and I can honestly say im starting to relax. I still have my phobia, but it is understood.
If anyone is scared or anxious of going to the dentist please give them a call. You will not regret it.Angela Clayton
As a person that really doesn’t like going to the dentist and finding myself needing a few things to be done the Windmill Dental Practice where absolutely amazing everyone is so lovely from the moment you arrive making a very your experience so much more relaxed I would highly recommend them x11/22/2020Massimo Vetriani
Very friendly staff. From the moment you arrive you are treated very professionally and efficiently. Very clean and modern equipment. I’ve been going to this practice for years and have no intention of changing it ever. Also during COVID you are made to feel safe and you feel as every precaution have been taken to look after the welfare of their patients and customers. Many thanks11/03/2020Tony Prior
I've been with Andrew Whitehouse for many years, even before he opened the Windmill Surgery. Excellent treatment, friendly atmosphere, very happy to recommend.Practice now under new ownership staff the same just had a scale and polish excellent as always and full PPP.Had a Checkup yesterday met new people all friendly and helpful, all good.Visited yesterday for a scale and polish excellent virus hygiene all went well.10/24/2020Susan Wall
I have been attending this practice for more years than I care to remember but since it was originally under the NHS. I have been under the wonderful care of Andrew so when the practice was taken over I was very apprehensive. however I had nothing to worry about as the recent extraction carried out by Jacy went very smoothly and I can only thank Jacy and her team for their professionalism. You are made to feel at ease within a happy environment. Brilliant and well done and I can certainly recommend The Windmill Dental Practice.9/24/2020Imogen Lily Page
What an amazing experience I had yesterday evening, was greeted by a friendly,smiley receptionist who took my temperature and welcomed me in. I then saw Jacy, who I haven’t met before. WOW! She is so lovely, made me feel very comfortable and even a had heart to heart about similar life experiences. She was very informative and kind. To then I went to see Laura for my hygienist appointment, great sense of humour and again very informative. Quick, efficient and brilliant service! They have adapted to the pandemic exceptionally! Thank you Jacy & Windmill Team!9/10/2020Jane Ansell
Always a good experience, Jaycee is very careful and brilliant at putting me at ease. All the staff at the Windmill practice are delightful and caring.I recommend the Windmill practice to everyone who cares about their teeth. the experience from reception to treatment is wonderful. Every one is very friendly and helpful. I went whilst the covid scare is on and the protection for both patients and staff is incredible, I had no fears at all, Thank you to all at the windmill dental practice.8/24/2020Francine Anne Grant
I was really impressed with the way the Windmill Dental Practice has adapted to cope with Covid 19. I read the Friday email updates, so I had a good idea of what my rescheduled check up and hygienist appointment would be like, but both sessions exceeded my expectations. Good to meet you Jayce and to see you, Laura, again.8/04/2020Judith Martin
Communication has been excellent through the Covid outbreak instilling confidence in clients.My first appointment with Emma and Andrew yesterday was absolutely fine, very straightforward. The team were professional, friendly and reassuring as always. They have always maintained the highest standards and that has continued. Good to be back. I like the 70’s California vibe in the reception area!Always so nice to see such a great team of genuine people. Thank you.7/24/2020Judith Taylor
The whole team - from reception to dentists - seem to be hand-picked to be friendly and welcoming as well as being excellent at their jobs. The handover to Jacy seems to have gone really well and we were so grateful for her (long distance) care and advice when we couldn't see her in person.7/18/2020Tracey Payne
Highly recommend this practice, all the team I have met are so friendly and welcoming Jacey is lovely she is puts you at ease straight away, explains her plan and reassures you throughout. The environment is clean, modern and high tech - it’s like calling in for a chat with friends. Great dental practice.6/26/2020Charlie Burnham
Having just had a check up, I'm very happy with the way the practice is running in these weird times. The team are both competent and friendly which shone through despite all the necessary PPE.I managed to keep Andrew as my dentist from 1987/8 to 2020 despite the move, as he was such a good dentist. Jacy has now taken over the practice & this was my first visit since - a very positive experience.6/24/2020
- Nigel Goldfinch
Very polite and helpful staff, they put you at ease straight away and everything is explained in simple terms before they begin your treatment. I would not go anywhere else.On a recent visit found the practice to be very "covid" aware and prepared, felt completely at easeregarding the current health pandemic during my treatment. Well done Windmill.6/24/2020Carron Ryan
Ultimate professionalism, outstanding treatments and patient care combine with super friendly team who ensure that every visit is a safe, anxiety free experience. Just had a hygiene appointment with Laura and assistant Laura which felt like a visit for a chat with long lost friends!! ... despite the PPE!. Felt totally safe, unexposed and at ease. Slightly different experience to normal but in a way more nurturing. If anyone is feeling a little worried about visiting in these strange times there really is nothing to worry about at this practice... they are clearly taking the health and safety of all patients, as well as their own, very seriously!6/13/2020Rosemary Dixon
Been going to the Windmill Dental Practice for 14 years. Everyone has been professional and friendly, making the whole experience as relaxed and enjoyable as possible. It's the first dental practice where I've heard so much laughter! I don't think things will change now that Jacy is in charge.Such kindness, even helping my Mum (who isn't a patient but staying with me for now) by providing a temporary filling kit as Covid-19 puts dental treatment on hold. Thank you so much.5/24/2020Joshua Roberton
The staff at Windmill Dental Practice have been a fantastic help to me over the last few weeks. At a time when getting direct contact with one’s dentist is impossible, it’s been immensely reassuring to be able to call the practice and receive immediate help and advice.I called because of pain developing in a couple of my teeth, and ended up talking with practice owner Jacy, who was excellent. Certainly calmed my nerves! I received some good advice on how to deal with the pain, which really helped.Thanks to Jacy and her team! I highly recommend Windmill Dental.5/24/2020Sheila Morris
I was very sorry to hear that Ginny was retiring as she's been my dentist for a long time & was apprehensive about being treated by someone else. However, I went for a checkup with Jacy and she is very friendly a & welcoming. She explained the treatment I needed so I now feel happy to be seen by Jacy in the future.12/08/2019Ann Simmons
I like it because everyone is so pleasant and welcoming from the moment you arrive for your treatment. I have never been worried about having dental work carried out,I’ve had plenty over many years, but I think that if you are worried you’ll soon be put at ease at The Windmill Dental Practice10/15/2019Samantha Martyn
I’m petrified of the dentist and I haven’t been for years and years, but with toothache keeping me awake at night and being in severe pain I finally made the call to my local dentist, the windmill was my first call and from the moment I spoke to the receptionist I knew I would be looked after and cared for sensitivity, I got an appointment for the next day and I saw Ginny and her lovely dental nurse Steph. She was so gentle and took her time to explain everything to me, I left feeling quite calm and relaxed, thank you ladies for your patience with me and for being so kind. 🙂8/23/2019Sally Morrow
I have been going to the Windmill dental practice since it opened. I would highly recommend them as an excellent practice. They are all so friendly and kind and really put you at ease. They use all the latest technology and any work that has to be done is excellent. I wouldnt go anywhere else7/24/2019Philip Easen
Friendly staff always cheerful. Very professional and will always go that extra mile.I have always been given exceptional advice on caring for my teeth, gums and mouth.6/13/2019
Had a wisdom tooth removed hadn't had a tooth out for 50 years and was not looking forward to the experience but need not have worried didn't no it was out. Will never be nervous again.Chris Moore
Great practice, everyone is so friendly it's like going to see a member of your family. I had some bad experiences at my old dentists and thought I would never trust another dentist but seeing Ginni has restored my faith and feel at ease every visit. Steph is also a great nurse and fantastic at her job too. If you don't trust your dentist, take my advise and visit Windmill Dental Practic you won't find a better place to go.4/29/2019Alan Hughes
I always find it a pleasure going to the Windmill Dentist.1/09/2019
The staff are family, lots of tongue in cheek appropriate humour. This really relaxes everyone. Often the laughter is heard from the surgery, in the waiting room. Everyone takes a 360 degree view of my overall healthcare. It was a tongue and cheek conversation with Alison that convinced me to have a random eye exam and was diagnosed and now being treated for Glaucoma! Not what you'd normally get from a dentist.
My front teeth we "stubs" now people stop and ask me where I had them done. I very proudly tell them the Windmill Practice in Southwick, Brighton.
The Windmill family truly go above and beyond. Thank you for everything.Jan Wright
Every single person working there manages to make you feel safe & re-assured & I can honest,y say that it’s a pleasure visiting the Practice ! The treatment I have received since registering with the Practice has always been first class and they manage to do this whilst keeping a great sense of humour which is great when facing treatment. My latest visit was as an emergency & I unexpectedly had two double teeth extracted. I very much appreciated the professional way in which this was done whilst being re-assured at each step that things were going well & by being kept amused by the chit-chat going on. I now don’t dread visiting the dentist which I always did in the past.12/29/2018George Ryder
Would like to thank everyone at windmill for your constant care and patience with all the things that have occurred with me this year. Ginny you have been so patient with me and your care and dental work is very special. To everyone I wish you the very best for 2019 and I will try not to cause so many problems for 2019. Emma thank you also for your care and understanding as a superb hygienist.12/14/2018
Wishing you all a very happy holiday season